Returns & Exchanges
At Atolyestone, we want you to be completely satisfied with your purchase; if you are not, you can return or exchange your items within 30 days of receipt. All returned jewelry and accessories must be in their original, unworn condition with all packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original Atolyestone gift box and protective shipping packaging to ensure the products are not damaged during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Quality Inspection & Refund
Once our artisans inspect the returned items for quality assurance, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing